We're searching for a dedicated and driven Associate to join our vibrant Customer Management team in Pune. In this role, you will be the first point of support for our valued customers via inbound support. Your primary responsibility will be to provide outstanding customer service by resolving their inquiries in a timely and effective manner. You will also play a crucial role in identifying customer needs and providing solutions to enhance their overall experience.

• Responsibilities include but are not limited to:
• Provide prompt and helpful responses to customer inquiries via inbound messaging platforms.
• Addressing customer issues with empathy and promptness.
• Documenting customer interactions accurately and efficiently in our CRM system.
• Collaborating with other departments to ensure smooth customer service operations.

If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!

Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx

Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.

In this role, you will be the face for our valued customers, providing them with accurate support via live chat. You'll handle a variety of customer inquiries, ensuring their happiness.

• Develop your customer service expertise.
• Team up with a talented team of professionals.
• Hone valuable experience in the tech industry.

If you are excited to make an impact, we encourage you to apply today!

Support Agent : Inbound Chat at Eclerx Pune

Are you a dedicated communicator with a knack for resolving customer problems? Do click here you thrive in a fast-paced environment and enjoy helping people? Then consider this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!

At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, assisting them with their questions through live chat.

• Responsibilities include:
• Proactively connecting with customers via live chat
• Providing prompt and helpful solutions to customer inquiries
• Updating a friendly and professional demeanor at all times
• Collaborating with other teams to ensure seamless customer service

If you are a team player with excellent customer service skills, and a solid work ethic, we encourage you to submit your application! This is an amazing opportunity to advance your career in customer service while making a difference in a fast-paced company.

Eclerx Needs Inbound Chat Analysts for Customer Operations Team

Are you a customer-focused individual with outstanding communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to exceeding expectations in customer experiences.

As an Inbound Chat Analyst, you will be the primary point of communication for our customers via live chat. You will resolve inquiries in a quick and courteous manner, while maintaining a positive and helpful attitude.

• Responsibilities include but are not limited to:
• Responding to customer inquiries via live chat
• Providing accurate information about our products and services
• Resolving customer issues in a timely manner
• Maintaining a high level of customer satisfaction

If you are dedicated to providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!

Launch Your Career: Inbound Chat Analyst Opportunity at Eclerx

Are you a driven individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently hiring talented individuals to join our team as Inbound Chat Analysts.

In this role, you will be the first point of contact for our customers, providing prompt and helpful support via live chat. You'll be responsible for resolving customer inquiries, diagnosing issues, and providing a positive interaction.

We offer a welcoming work environment with opportunities for advancement. If you are eager to make a difference, we encourage you to apply!

Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune

Are you a enthusiastic individual with a sharp eye for detail and a passion to provide exceptional customer service? Eclerx Pune is looking for an Inbound Chat Analyst to join our dynamic team!

In this vital role, you will be the first point of contact for our cherished customers. You will address their inquiries in a efficient and courteous manner. Your interpersonal skills will be essential in building positive customer interactions.

At Eclerx Pune, we endeavor to create a supportive work environment where you can thrive both personally and professionally. We offer attractive compensation and benefits packages, as well as opportunities for career advancement.

• When you are a results-oriented individual with a solid work ethic and a real desire to make a positive impact, we encourage you to apply!